1, Q. Do you have a price per outlet?

A. No, we don’t, think its fair for our customers with buildings that are cabling friendly buildings to subsidise our other customers with more labour intensive buildings. Each installation is unique which is why we survey each one.

2. Q Should we install Category 5E or Category 6 cabling?

A Category 5E will support all current standards up to a Gigabit per second.

Category 6 cabling systems can support up to 10 Gigabits per second.

Category 6 cabling attracts a premium of 20-30% over Category 5E, mainly because it is much more delicate than Category 5E and requires better containment (trunking & cable trays)

3. Q. When should fibre optic cabling be used?

A. Fibre Optic cable is used where electrical separation is required, i.e. where a cable runs between two buildings, Copper cables make very good lightening conductors so these should really only be used internally. (Unless the customer insists and takes responsibility for it) no cabling system manufacturers will warranty external cables currently.

Fibre is also used where extended distance is required.

We can currently run 10 Gigabits per second for up to 10

kilometres

4. Q. What is VOIP (Voice Over IP)?

A. This is where the telephones run over the same network as the computers. It has advantages in that you can use the internet to call between your buildings which is free, however if your network falls over, you have no phones or data. Also call quality is not as good as you would expect from a normal phone. Call centres in India use VOIP as a cheap link from the UK, have you ever noticed poor call quality?

5. Q. Our network doesn’t work very well and we don’t know

which port to plug into.

A It was possibly installed by and Electrician or enthusiastic amateur!. We can come to site and certify the cables using our testers, we will also rewire or replace any connectors if required and ensure that all ports are correctly labelled and work to the expected standard.

6. Q. Why is it so expensive to install one cable on its own.

A As we work all over the country, it is usually not possible to get to two sites in a day, therefore we charge our labour out by the day. It soon becomes more economic when you have more cables installed.

We try to encourage clients to save up a number of cables and get them installed in one day, rather than do one at a time.

7. Q. What area do you cover

A We work all over the UK including Ireland N & S and the north of Scotland. We have also worked in Prague, Milan, Zurich, Barcelona, Paris Benelux and Sergiyev Posad in Russia